Need help? We’re here for you. LSUA has excellent support services to assist you as you pursue your degree. Student Resources can offer you assistance in your education. We have an online library, tips for success, and academic advisors to help you through your academic journey.
I'm Admitted, What's Next?
Get Your Username
Get your LSUA username by:
- Going to http://my.lsua.edu
- Click the Get Username Tab and complete the information on this secure site
- Once you set your password, return to the login page and log in
The MyLSUA Portal gives you access to all of the following (some systems require additional log in with the same username and password):
- Moodle: Course Materials (view intro video – click Welcome to Moodle video on this page)
- Net Partner: Financial Aid information (view help file)
- Mail: LSUA Email account (view help file to connect your phone to email)
- Self-Service: Course Registration, Transcript, Student ID (view help file for registration)
Complete Online Student Orientation
Once you have your username, complete the Online Student Orientation in Moodle. You can self-enroll for this free orientation by going to http://moodle.lsua.edu/course/view.php?id=5894. Once you complete the modules and earn at least 80%, you will receive a completion badge that will show in your Moodle Profile.
Connect With an Advisor
- BSN Students ONLY should contact Dr. Elizabeth Battalora (firstname.lastname@example.org)
- All other students should contact the the Advising center. Email email@example.com or call 318-767-2604 for an appointment. Indicate if you are a 100% online student and the semester that you plan to start.
- Summer3, Fall2 and Fall3 registration for 2016 is open now. Spring2 and Spring3 registration will begin in mid-October. All 7-week terms end in a number 2 (first part of semester) or 3 (last part of semester)
- If you haven't applied yet, request information to get started:
Register for Classes
See the Self-Service instruction file for making a schedule
Pay for Classes
Students in 100% online programs use a different process to pay for classes. Please DO NOT click the "Pay for Classes" Link in MyLSUA. Instead:
- Log into Self-Service
- Click the Finances Tab
- Click the Balance Menu (directly under the home tab)
- Change the period to the correct Term (FALL2, FALL3, SPRING2, SPRING3, etc.)
- Click the Change button to see current balance
- Expand the "Make a Payment option" in the left column
- Change the drop-down for "Apply Payment To" to match the term
- Enter the amount you wish to pay at this time. You can return and make another payment later as long as classes are paid for in advance.
- NOTE: All 7 week classes must be paid in full prior to the WEDNESDAY before classes start in any term.
- Go to http://lsua.bncollege.com
- Click the link to Textbooks at the top left
- Use the drop down menus to select term. You can use Fall instead of Fall2 or Fall3 if you select the correct section number—271I or 371I.
- Click Find Materials for Course(s)
The information will display:
- Exactly what is required and what is optional (some courses require access codes)
- Multiple options to rent, purchase, get paper or digital — whatever options the publisher has
- Students can use financial aid to purchase textbooks if it is processed (viewable in NetPartner from the MyLSUA page).
If you choose to search other sites to get text materials, be sure to match the ISBN number. The student is responsible for having the correct edition of the textbook by the first day of class—faculty expect them to have it as the information is available.
Get Ready for Online Learning!
Review these questions to make sure you’re ready to start when classes begin!
Online Learning Checklist
- Do you currently have access to the internet?
- Do you have access to or own a personal computer?
- Do you know how to access and browse the internet?
- Can you use Microsoft Office products (or Open Office products) such as Word and PowerPoint?
- Can you send emails and attach documents?
- Are you motivated to complete tasks on a structured schedule (avoid waiting to the last minute)?
- Can you complete coursework without direct supervision (work independently)?
- Are you able to process written instructions without verbal or visual direction?
- Do you have at least 6-9 hours a week (per course) to dedicate to your studies?
If you have answered yes to a majority of the questions above, you have the makings of being a successful online student!
Tips for Success
Online learning has some differences than on campus learning, but the basic premise remains the same. Preparation is key, and asking questions is always a good idea. You’ll need to set aside time each week to complete your coursework.
- Read the syllabus thoroughly and note any due dates for assignments and exams.
- Re-read the syllabus. Information in this document is critical. Print it out and keep it handy.
- Ask questions directly and immediately if you do not understand the instructions or due dates for assignments.
- Organize your time in a way that allows you to thoughtfully and thoroughly complete assignments.
- Successful college students are expected (as a general rule) to spend 2-3 hours outside of class studying for every hour they are in class. This means for students taking 7-week classes, you should expect to spend 12-15 hours per week per course.
- Keep up with assignment due dates and submit them on time or early.
- Technical problems related to your computer connections or equipment cannot be used as an excuse for failure to complete assignments or to participate online. If you have a technical problem, have a backup plan to stay current with your coursework. Colleges, libraries, friends, relatives or neighbors are just some of the options for backup connections.
- Report technical problems with your course login, campus email, or LSUA service to the LSUA Helpdesk or Distance Learning immediately. File a helpdesk ticket or call 318-473-6421. You can contact distance learning at firstname.lastname@example.org - indicate your name, the course(s) you are taking and the problem you are having. Never email your social security number and never give your password to anyone.
- Participate in online discussions (if required) by reading and responding respectfully to your classmates and instructor. Participation is often required and may count toward your grade.
- Participate in group projects or activities as required. Your contributions to the group (or class) are a valuable part of the learning process for all involved.
- Log in to your online class at least 3-5 days per week. Work on content, assignments, and studying every week.
- Online classes are just as rigorous as on campus classes. Students will need to be self-motivated and should not procrastinate. Some classes will take longer to 'get it'. All students learn differently, so find what works best for you and set aside enough time each week to work on your classes. You can do this! We are here to help!
To be successful as an online student, you need to ensure you have the proper equipment to complete your coursework.
- Modern Computer with Windows XP, Vista, 7, or 8 (PC) / Mac OS X 10 (Macintosh)
- Reliable Broadband Internet Connection (DSL, cable, satellite)
- Speakers / Headphones
- Webcam (may be required for proctored exams using ProctorU services)
- Adobe Acrobat Reader
- Adobe Flash
- Anti-Virus Software
- Apple Quicktime
- Google Chrome Browser (Recommended)
- Microsoft Office (Word, PowerPoint, and Excel) or Open Office
- Windows Media Player
An Internet connection is necessary to participate in discussions and assignments, access readings, transfer coursework, and receive feedback from your instructional associate and/or professor.
For web-based courses, students should have a basic working knowledge of computers and Internet use as well as access to a computer with a broadband (DSL, cable, satellite) Internet connection. Copying and pasting, along with attaching/uploading documents for assignment submission, will also be required. Other requirements for each course are listed in the university catalog as course prerequisites.
Students experiencing technical issues or needing assistance may contact the HelpDesk at (318) 473-6421 or submit a ticket via the Support Center.
Orientation & Online Tutoring
All students in 100% online programs are required to complete the online Orientation.
- This should take no more than three hours to complete and can be done over several days if you prefer.
- You must be admitted to the university and have your username and password set up to complete the online orientation through Moodle.
- Once you receive your username and password, and are ready to complete the orientation, email email@example.com from your LSUA email account to be registered in the course. For instructions on how to self-register, please click here.
- There is no charge for the Orientation course; it is designed to help you be successful as an online learner.
Online tutoring powered by Thinkingstorm
As an LSUA enrolled student, you will receive 10 free hours of online tutoring each semester through Thinkingstorm.
This service provides convenient and comprehensive online support for topics like Math, Writing, Science, Business, Statistics, and more. This service can be accessed by enrolled LSUA students from any internet-connected-computer via your “My LSUA” account and Moodle. The service is available free of charge seven days a week, 9:00 AM-3:00 AM.
ThinkingStorm is open every day for online tutoring, which includes on-demand, appointment-based and asynchronous support.
Live, On-Demand Tutoring
- Science (Biology, Chemistry, Physics)
Live, Appointment-Based Tutoring
- Business (Accounting, Finance, Economics)
- Advanced Statistics
- Microsoft Office
24/7 Writing Center Tutoring
- Submission-based support for all levels of written work
- 24/7 Live Chat Support and Email. Phone support is Monday-Friday 9-5
- Online orientation available that walks student through set up and logistics
ACCESSING ONLINE TUTORING
LSUA students can access ThinkingStorm’s online tutoring services from two convenient locations:
- MOODLE LOGIN
- Log in to LSUA Moodle and open one of your courses
- Click on the Online Tutoring link in your course menu to automatically log in to ThinkingStorm
- myLSUA LOGIN
- Log in to your myLSUA portal
- Click on the Online Tutoring link on the myLSUA portal homepage to log in to ThinkingStorm
- On the ThinkingStorm homepage, use the drop-down menu to select a help category and topic, then click the Get Help Now button.
- Follow the directions on screen to connect to a live tutor, submit a written assignment, or schedule an online tutoring appointment.
Live Chat: Available 24/7: use the “Chat Online” icon on the ThinkingStorm homepage.
Phone: Toll Free: 877-889-5996, 9am-5pm Central, Monday-Friday.
Email: Available 24/7: firstname.lastname@example.org.
NEED MORE DETAILED INFORMATION?
Online Library Resources
Library research is critical to student success. LSUA provides online access to thousands of journals, articles and books. The library page is a great place to get information. To use the online databases from off campus you will need your student ID number and your birth year.
You also might find the following tutorials and videos helpful.
Welcome to Moodle
Learn how to login, access your classes, send emails, and take quizzes.
Career Placement and Planning
This section offers resources and tools for every type of student: those that have not decided on a major, those that have, and those about to graduate. Get tips, take personality tests and find out if you’re on the right academic path.
Find out about internships, professional advising, job postings and resources, and job fairs. You can also learn about the graduate school application process.
Hear what some of our online students have to say about LSUA.
"Infinitely More Manageable"
"I enjoy the seven-week courses. I think it is brilliant, because having two classes at a time for seven weeks is infinitely more manageable than four 13-week courses—especially if you are also working a full-time job."
– Anna, business classes for Elder Care, September 2015
"Distance Learning Courses Over On-Campus Courses"
"After attending both on-campus classes and participating in the online courses, I have to say I actually prefer the distance learning courses at this point. While the individual workload seems to be a bit higher with the distance courses, the pace and constant feedback from the instructors really helps with the material."
– Harry, Criminal Justice, September 2015
"Looking Forward to My Future"
"I am looking forward to my future and being able to obtain a degree within a time frame I did not even think was possible, thanks to being able to take seven-week classes."
– Victoria, Business Administration, September 2015
"In addition to being enjoyable, the discussion boards also forced me to think. Being forced to formulate my own opinion helps me to learn. This course was absolutely great, and I can honestly say I learned a lot."
– Peter, Criminal Justice, February 2016
"Making the Promise to Yourself"
"One of the greatest things about this (versus 10-12 years ago) is all of the different ways you can access and study the content! The main tip that I would share is that it really boils down to making the promise to yourself and keeping it."
– Aaron, business classes for Elder Care, September 2015
"I am only taking one two-session class at the moment; I am loving it. It allows me to go along at my own pace."
– Chastity, business classes, September 2015
"Really Enjoyed It!"
"I really enjoyed this course. I enjoyed how the due dates for assignments were consistent. It made it very easy to keep up with the assignments. I must say, I think this was my favorite course out of any class I’ve taken. The work was not overwhelming, and it was very interesting."
– Karli, Criminal Justice, Spring 2016
"Strengthened My Weakness"
"I truly struggle with writing, and I think that the constant writing that we had to do in this class has strengthened that weakness. ... It has broadened my understanding of current events and has helped me become a better student and writer."
– Hannah, Criminal Justice, Spring 2016
"Really Learned a Lot"
"I really learned a LOT. We all hear about terrorism—but what actually is it, and how deep do its roots go? This course gave me a good understanding of it. Thank you, and really enjoyed the class."
– Jose, Criminal Justice, Spring 2016
"Go at My Own Pace"
"It was quick, and I was able to go at my own pace. That is something that I really liked a lot more than having to take an in-person class. I know that I have learned so much more than I was expecting to and, if there were another class like this, I would definitely take it again!"
– Hannah, Criminal Justice, Spring 2016
"I Would Be a Straight-A Student"
"This is my second seven-week class, and I cannot express enough how much I enjoy these classes. I actually learn because I do not have to stress about taking a test, and I can enjoy researching the work. If this is how every class was structured, I would be a straight-A student."
– Pierce, Criminal Justice, Spring 2016
"Much Easier Than a Textbook"
"My favorite thing may have been the MindTap program. This is an easy-to-use and highly effective program. I found it to be very user-friendly and full of great information. This is much easier than using a textbook."
– Clark, Criminal Justice, Spring 2016
"Learned More Than What I Thought I Was Going To"
"This course was very informative. I learned more than what I thought I was going to in just seven weeks. I love the way you keep the class involved and ask for our opinions throughout the course."
– Angelica, Criminal Justice, Spring 2016
"A Better Way to Learn"
"This class was very enjoyable and informative. As with other classes, I enjoyed the fact that there were no exams in this class. I believe the use of chapter assignments allows for a better acknowledgement of the information and does not force the student to cram information, forgetting it as soon as the exam is over."
– Natasha, Criminal Justice, Spring 2016
"It Helped Me Make My Career Choice"
"I learned so much from this course that I am really considering leaning in the direction of homeland security."
– Dineen, Criminal Justice, Spring 2016
"I took one of your online classes last semester and just loved it! Everything is so organized on Moodle, and I know when and where to turn in everything."
– Summer, Criminal Justice, Spring 2016
Wondering what it's like to earn your degree online? Some of our students volunteered to share an insider's view of their progress with you in regular blog posts. Although all of our bloggers so far are enrolled in undergraduate degree programs. we expect to be adding authors in other degree programs soon. So keep watching this spot! Meanwhile, See what our bloggers say about their Louisiana State University at Alexandria online experiences.
Being an online student is all about staying connected. Whether you're currently enrolled in an undergraduate program at LSU Alexandria or considering one, read these active student blogs to get the scoop on how the experience can be both challenging and rewarding.